If you use commission based salespeople that on the first visit quote a price and then expect a decision, then that is viewed differently to a company that sends out staff to collect site date in order to produce an annual PV estimate and quote.

That quote is then either posted or emailed out and no pressure is put upon the people to sign up.

When we go to visit a potential customer, we take no paperwork with us and never expect them to decide there and then.

For us the first visit is simple to collect the information and site date we need to produce a PV estimate and quote

The Door Step Selling legislation has now be replaced by Home Selling, Distance Selling and Off Premises Selling.

For small companies like us its a minefield trying to keep ahead of what’s expected.